Across-Mail Service
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Who needs Across-Mail Service?
AMS(Across-Mail Service) is a valuable service for many users to bypass their ISP's SMTP server problems. for example, your ISP blocked 25 or limited the outgoing email amount in a certain time period because of anti-spam issue, but you don't want to send email via your ISP's SMTP server, or you want to send mass emails/newsletters to your customers or subcribers at one time, Across-Mail Service is a good choice for you.
If the emails that I send out via Across-Mail Service will go through the ISP's SMTP server?
No. Across-Mail Service help you send email via other port except port 25 to send email out, but the port of your ISP's SMTP server is port 25. All emails that your send out via Across-Mail Service will be sent to your recipients' mailbox directly.
If my ISP can detect that I send emails via Across-Mail Service?
No. ISP detect outgoing email through check the data transfer in port 25, but your emails will not go through port 25 when you send them via Across-Mail Service. And all emails that you send out via Across-Mail Service will be encrypted, they will be looked as normal data transfered in internet.
What's limitation if I send email via Across-Mail Service?
We offer several solutions in Across-Mail Service, in different solutions, there are max outgo email per day and max email size limitations. Of course, the other limitation is your can not break the Terms of Service as you see when you submit account or purchase our service.
If the emails that I send via Across-Mail Service will go through your company?
No. Don't worry about it, your emails will only go through our Across-Mail Service server, not our company. It means that we can not see the content of your email. All emails will be removed as soon as being sent out in Across-Mail Service server.
I found there were other bypass port 25 block service provide by other companies, What's difference between their services and Across-Mail Service?
Yes, there are some other companies also provide the bypass port 25 service in internet, but most of them offer this service as optional in their website products. If you purchase their website product, they will let you send email bypass port 25 bock and via their SMTP server. But this is unstable, for example, if someone of their customers send spams via this service, many email service provider will block their IP or IP sections to anti-spam, it means you can not send email out too, because your IP is also in the same IP section. But it will not happen in our Across-Mail Service, as below reasons:
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We disallow our customers to send spams via Across-Mail Service, there is a spam filter in our Across-Mail Service server to check if someone send spams. If find someone send spams, we will warn the customer or terminate his account. |
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The limitation of our service is unfitted for spammers, and the price is also very expensive for spammers. |
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The Across-Mail Service not only our own SMTP server to send email out, but also via many SMTP servers all over the world, so don't worry your email can not be sent out to your recipients. If the recipients' email address is valid, and the content of your email will not be misapprehended as spam by the recipients mail server, we ensure that your email will be received by your recipients. |
As the quantities of emails increase, how will the Across-Mail Service handle the high volumes more efficiently?
Don't worry about if, we have a complete plan for Across-Mail Service maintenance and upgrade. This plan will help us to keep our service high quility and high efficiency.
If I must to run an email client software in Windows platform for Across-Mail Service?
No. Across-Mail Service can work with any email client softwares that supprt standard SMTP protocol in any platform, not only in Windows system. You can also send emails through Across-Mail Service in other systems, such as Mac, Linux, Unix, Pocket PC, Palm, Mobil Machines, other digital machines, and so on.
If I must run Mail Express Series in my system to use Across-Mail Service?
No, it is not necessary to run Mail Express Series. Across-Mail Service can work with all mail client softwares that support SMTP standard in any Operating System, such as Outlook Express, Netscape, The Bat, Eudora, Foxmail, etc., or other mail client in Pocket PC, MAC, Linux, etc., even your mobil phone that support SMTP protocol to send email.
But the multi-thread supportable and customizable Mail Express Series will let you send email faster.
I found that the Across-Mail Service account I signed up was "Free Solution" account, how do I change it to "Starter Solution" or other valuable solution?
Yes, the default solution for new account is "Free Solution", if you want to change it to other valuable solution:
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Choose the solution you want to purchase and check on the "SSL Support to get more secure in mailing" if you want SSL security support, then click Submit button. |
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Check your order and click "Pay now" button to prcess payment in Paypal. After your payment processed, your account will be upgraded. |
Yes, I already have had an Across-Mail Service account, how to use it to send emails?
Now, if you already have had an Across-Mail Service account, you can start to send email with Across-Mail Service.
Of course, you must change the SMTP settings of your mail client software to match Across-Mail Service, here you can get the values for the SMTP server of Across-Mail Service.
There are also some guides for different favorite mail client softwares to set Across-Mail Service, please click here. But if you mail client (or other application) is not listed in it, and can not set Across-Mail Service in your software, please contact us with your question, software name and version.
If I don't want the notify email when email sent fail, how to do?
You may change the setting of the notify email in the Control Panel of Across-Mail Service:
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In the Important Information page, scroll to the Update Information section. |
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Check OFF the checkbox "Send notify email when email sent fail.". |
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Click Update button to save it. Now you will not get the notify email when email send fail. |
How to get the email send log, and error message when email sent fail?
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Choose the folder that you want to go, Queued, Sent or Failed. |
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Click the subject of the email which you want to view. |
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In the E-Mail Detail page, you will see the information of this email, include Email Header and Last Send Logs. If this email is in the Failed folder (sent fail), you can also see the Error Message in this page. |
If I have other questions not include above, what can I do?
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